Terms of Service

Effective Date: June 24, 2026  |  Last Updated: June 24, 2026

1. Acceptance of Terms

These Terms of Service constitute a legally binding agreement between you ("User," "you," or "your") and Via 313 ("Company," "we," "us," or "our") governing your access to and use of the website via313pizzeria.click and all associated services, content, features, and functionality (collectively, the "Services").

By visiting our Site, placing an order, subscribing to communications, or otherwise engaging with our Services, you expressly agree to these Terms and our Privacy Policy, which is incorporated herein by reference. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and the terms "you" and "your" shall refer to both you individually and that organization.

You must be at least eighteen (18) years of age to use our Services. By accessing or using the Site, you represent and warrant that you are at least eighteen (18) years old. If you are under the age of eighteen (18), you may not use our Services without the express supervision and consent of a parent or legal guardian who agrees to be bound by these Terms.

We reserve the right to update, modify, or replace any part of these Terms at any time. Your continued use of the Site following the posting of changes constitutes your acceptance of those changes. It is your responsibility to check these Terms periodically for updates.

2. Description of Services

Via 313 is a food service business that operates a pizzeria and provides related food and beverage products and services. Through our website at via313pizzeria.click, we may offer the following services (collectively, the "Services"):

• Online Ordering: Customers may browse our menu and place food and beverage orders for pickup or delivery, subject to availability and geographic limitations.
• Menu Information: We provide up-to-date information about our food offerings, pricing, ingredients, and nutritional content to the best of our ability.
• Catering & Special Events: We may offer catering packages and event-specific ordering options for groups, parties, or corporate functions.
• Promotions and Loyalty Programs: From time to time, we may offer promotional discounts, loyalty rewards, special offers, or coupon codes to eligible customers.
• Customer Support: We provide customer service support via phone, email, or online channels to assist with orders, inquiries, and feedback.
• Account Management: Users may create an account to manage their orders, preferences, and personal information.
• News and Updates: We may publish content related to our business, including announcements, blog posts, and other informational materials.

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.

The Services are intended solely for personal, non-commercial use unless otherwise agreed upon in writing by Via 313. Any unauthorized commercial exploitation of the Services is strictly prohibited.

3. User Accounts and Registration

Certain features of our Services may require you to register for an account. When creating an account, you agree to:

• Provide accurate, current, and complete information as prompted during the registration process;
• Maintain and promptly update your account information to keep it accurate, current, and complete;
• Maintain the security and confidentiality of your password and account credentials;
• Accept responsibility for all activities that occur under your account;
• Notify us immediately at [email protected] of any unauthorized use of your account or any other security breach.

We reserve the right to terminate or suspend your account at any time and for any reason, including but not limited to violations of these Terms. You may not create an account using a false identity or impersonate any other person or entity. Via 313 shall not be liable for any loss or damage arising from your failure to protect your account credentials.

4. User Obligations and Prohibited Activities

As a condition of your use of the Services, you agree to comply with all applicable local, state, federal, and international laws and regulations. You further agree that you will not use the Site or Services to:

4.1 General Prohibited Conduct

• Violate any applicable law, regulation, or ordinance, including but not limited to consumer protection laws, food safety regulations, and data protection statutes;
• Engage in fraudulent, deceptive, or misleading conduct, including submitting false or inaccurate orders, using stolen payment information, or misrepresenting your identity;
• Harass, threaten, intimidate, or harm any other user, employee, or representative of Via 313;
• Post, transmit, or otherwise make available any content that is unlawful, harmful, defamatory, obscene, offensive, or otherwise objectionable;
• Use the Services for any purpose that is unauthorized, illegal, or prohibited by these Terms;
• Engage in any conduct that could damage, disable, overburden, or impair the Site or interfere with other users' use and enjoyment of the Services.

4.2 Technical Prohibited Activities

• Attempt to gain unauthorized access to any portion of the Site, servers, computer systems, or networks connected to the Site;
• Use any robot, spider, scraper, data mining tool, or other automated means to access, scrape, or index any portion of the Site without our express written permission;
• Introduce any virus, worm, Trojan horse, malware, ransomware, or other harmful code to the Site;
• Attempt to probe, scan, or test the vulnerability of the Site or any network connected thereto;
• Circumvent or attempt to circumvent any content-filtering techniques or security measures employed by Via 313;
• Use any framing techniques to enclose any trademark, logo, or other proprietary information without our express written consent;
• Attempt to reverse engineer, decompile, disassemble, or otherwise derive the source code of any software used in connection with the Services.

4.3 Order-Specific Obligations

• Provide accurate delivery addresses, contact information, and special instructions when placing orders;
• Be available to receive your order at the designated delivery time and location;
• Refrain from placing fictitious, test, or malicious orders intended to disrupt our operations;
• Not attempt to obtain food products under false pretenses, including misrepresenting dietary restrictions or allergies for the purpose of receiving special accommodations fraudulently.

Via 313 reserves the right to investigate any suspected violation of these Terms and to take appropriate legal or administrative action, including but not limited to refusing or canceling orders, suspending or terminating accounts, and reporting activities to law enforcement authorities.

5. Intellectual Property Rights

All content, materials, and intellectual property available on or through the Site are owned by or licensed to Via 313 and are protected under applicable United States intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.), the Lanham Act (15 U.S.C. § 1051 et seq.), and related state and federal statutes.

5.1 Ownership of Content

The Site and all of its contents, including but not limited to text, graphics, images, photographs, logos, trade names, trademarks, service marks, icons, audio clips, video clips, digital downloads, data compilations, software, and the overall look and feel of the Site ("Content"), are owned by Via 313 or its content suppliers and are protected by United States and international intellectual property laws.

5.2 Limited License

Subject to your compliance with these Terms, Via 313 grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Site and its Content for your personal, non-commercial use only. This license does not include any right to:

• Reproduce, distribute, publicly perform, publicly display, or create derivative works of any Content;
• Download or copy account information for the benefit of any third party;
• Use data mining, robots, or similar data-gathering and extraction tools;
• Remove or alter any copyright, trademark, or other proprietary notices contained in or on the Content.

5.3 Trademarks

Via 313, the Via 313 logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Via 313 or its affiliates. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on this Site are the trademarks of their respective owners.

5.4 User-Submitted Content

If you submit, post, or otherwise make available any content to us, including reviews, comments, photographs, feedback, or suggestions ("User Content"), you grant Via 313 a worldwide, perpetual, irrevocable, royalty-free, fully sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media. You represent and warrant that you own or have the necessary rights to grant this license, and that the User Content does not infringe the intellectual property, privacy, or other rights of any third party.

6. Payment Terms and Ordering

When placing an order through our Site, you agree to pay all charges associated with your order, including the price of the items selected, applicable taxes, delivery fees, and any other applicable charges. All prices are displayed in United States Dollars (USD) and are subject to change without notice.

6.1 Payment Methods

We accept various forms of payment as indicated on our Site at the time of checkout. By providing payment information, you represent and warrant that:

• You are authorized to use the payment method provided;
• The payment information you provide is accurate and complete;
• Charges incurred by you will be honored by your payment provider;
• You will pay the total charges displayed at checkout, including all applicable taxes and fees.

6.2 Order Confirmation and Cancellation

Receipt of an order confirmation does not constitute acceptance of your order. We reserve the right to accept or decline any order at our sole discretion. If we cancel your order after payment has been processed, we will issue a full refund using the original payment method within a reasonable timeframe, typically five (5) to ten (10) business days.

6.3 Refunds and Returns

Due to the perishable nature of food products, all sales are generally final. However, if you receive an order that is incorrect, incomplete, or of unsatisfactory quality due to our error, please contact us within twenty-four (24) hours of receipt at [email protected]. We will evaluate your complaint in good faith and may offer a replacement, credit, or refund at our sole discretion.

6.4 Pricing Errors

In the event that a product is listed at an incorrect price due to a typographical or technical error, Via 313 reserves the right to refuse or cancel any order placed for that product at the incorrect price, regardless of whether the order has been confirmed or payment processed. If your payment has already been charged, we will promptly issue a full refund.

6.5 Taxes

You are responsible for any and all applicable federal, state, and local taxes associated with your purchase. We will collect and remit applicable sales taxes as required by law.

7. Food Safety, Allergen, and Dietary Information

Via 313 takes food safety seriously and strives to provide accurate information about ingredients, allergens, and nutritional content. However, we cannot guarantee that our products are completely free from allergens or cross-contamination, as our kitchen facilities handle a variety of ingredients including but not limited to gluten, dairy, eggs, tree nuts, peanuts, soy, fish, and shellfish.

If you have a food allergy, sensitivity, or dietary restriction, it is your responsibility to notify us at the time of ordering and to make an independent assessment of whether our products are suitable for you. Via 313 shall not be liable for any adverse reactions arising from undisclosed allergies or failure to disclose dietary restrictions at the time of ordering.

Nutritional information provided on our Site is based on standard recipes and preparation methods and may vary due to variations in ingredients, portion sizes, or preparation techniques.

8. Disclaimers and "As-Is" Basis

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND ALL CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

VIA 313 EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES AS TO THE ACCURACY, COMPLETENESS, RELIABILITY, TIMELINESS, OR AVAILABILITY OF ANY CONTENT ON THE SITE;
• WARRANTIES REGARDING THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SERVICES.

Some jurisdictions do not allow the exclusion of implied warranties or certain other warranties, so the above exclusions may not apply to you to the extent prohibited by applicable law. In such cases, our warranties will be limited to the minimum extent permitted by applicable law.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE FEDERAL AND STATE LAW, IN NO EVENT SHALL VIA 313, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SERVICE PROVIDERS, OR SUCCESSORS BE LIABLE FOR:

• ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES;
• LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES;
• DAMAGES RESULTING FROM YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICES;
• ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON OR THROUGH THE SERVICES;
• ANY CONTENT OBTAINED FROM THE SERVICES;
• UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT;

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT VIA 313 HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

IN JURISDICTIONS WHERE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES IS NOT PERMITTED, VIA 313'S LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW. IN ALL CASES, VIA 313'S AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO VIA 313 IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

The limitations set forth in this section apply regardless of whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, and even if Via 313 has been advised of the possibility of such damages. These limitations reflect a reasonable allocation of risk between you and Via 313 and are a fundamental element of the basis of the bargain between the parties.

10. Indemnification

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Via 313 and its officers, directors, employees, agents, contractors, licensors, service providers, subcontractors, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms or any applicable law or regulation;
• Your use or misuse of the Services or the Site;
• Your User Content or your submission, posting, or transmission of any content to or through the Services;
• Your violation of any rights of any third party, including intellectual property rights, privacy rights, or publicity rights;
• Any fraudulent, deceptive, or harmful activities conducted by you in connection with the Services;
• Your breach of any representation or warranty made in connection with these Terms;
• Any dispute or issue between you and any third party.

Via 313 reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with Via 313 in asserting any available defenses. You will not settle any claim without the prior written consent of Via 313.

11. Third-Party Links and Services

The Site may contain links to third-party websites, services, or content that are not owned or controlled by Via 313. Via 313 has no control over and assumes no responsibility for the content, privacy policies, practices, or terms of any third-party websites or services. We encourage you to review the terms and privacy policies of any third-party sites you visit.

The inclusion of any link does not imply endorsement, approval, or control by Via 313 of the linked site. Use of third-party services, including third-party delivery platforms or payment processors, may be subject to additional terms and conditions imposed by those third parties. Via 313 shall not be liable for any losses or damages caused by your use of third-party services.

12. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, available on our Site and incorporated into these Terms by reference. By using the Services, you consent to the collection and use of your information as described in our Privacy Policy.

To the extent applicable, we comply with the requirements of the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and the Federal Trade Commission Act (FTC Act), 15 U.S.C. § 45, which prohibits unfair or deceptive practices in commerce. If you are a California resident, you may have additional rights under California law, including the right to know, the right to delete, the right to correct, and the right to opt-out of the sale of personal information.

13. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Via 313 is registered and operates, without regard to any choice or conflict of law provisions.

Subject to the arbitration provisions set forth in Section 14 below, you agree that any legal action or proceeding arising out of or relating to these Terms or the Services shall be brought exclusively in the federal or state courts of competent jurisdiction located in the state where Via 313 maintains its principal place of business. You hereby irrevocably consent and submit to the personal jurisdiction of such courts for such purpose and waive any objection to such jurisdiction or venue.

The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. To the extent that any consumer protection laws in your jurisdiction cannot be excluded by contract, nothing in these Terms shall be construed to limit rights you may have under such laws.

14. Dispute Resolution and Arbitration

14.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to first contact Via 313 and attempt to resolve any dispute informally. Please contact us at [email protected] with a written description of your dispute, the relief sought, and your contact information. We will attempt to respond within thirty (30) days. If we are unable to resolve the dispute informally within sixty (60) days of receipt of your notice, either party may proceed to formal dispute resolution.

14.2 Binding Arbitration

EXCEPT FOR DISPUTES THAT QUALIFY FOR SMALL CLAIMS COURT, ALL DISPUTES ARISING OUT OF OR RELATING TO THESE TERMS, THE SERVICES, OR YOUR RELATIONSHIP WITH VIA 313 SHALL BE RESOLVED THROUGH FINAL AND BINDING ARBITRATION. This agreement to arbitrate is intended to be broadly interpreted.

The arbitration shall be conducted by a recognized arbitration organization such as the American Arbitration Association (AAA) pursuant to its Consumer Arbitration Rules, which are available at www.adr.org. The arbitration shall take place in the county or state where Via 313 is located, or by telephone or written submission at your election. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

14.3 Class Action Waiver

YOU AND VIA 313 AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Unless both you and Via 313 agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

14.4 Exceptions to Arbitration

Notwithstanding the arbitration agreement above, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights. Claims may also be brought in small claims court where the amount in controversy does not exceed the small claims court jurisdictional limit.

15. Term and Termination

These Terms shall remain in full force and effect for as long as you use or access the Services or maintain an account with Via 313. We reserve the right, in our sole discretion, to:

• Terminate or suspend your access to all or any part of the Services at any time, with or without cause, with or without notice;
• Delete your account and all associated data in accordance with our Privacy Policy;
• Refuse service to any person for any reason not prohibited by applicable law.

Upon termination, your right to use the Services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to: intellectual property provisions, disclaimers, limitations of liability, indemnification obligations, governing law, and dispute resolution provisions.

If you wish to terminate your account, you may do so by contacting us at [email protected]. Termination of your account does not relieve you of any obligations or liability incurred prior to termination.

16. Changes to These Terms

Via 313 reserves the right to revise and update these Terms of Service at any time in our sole discretion. All changes are effective immediately when posted and apply to all access to and use of the Services thereafter. We will indicate the date of the most recent revision at the top of this page.

Your continued use of the Services following the posting of revised Terms constitutes your acceptance of such changes. We encourage you to review these Terms periodically to stay informed of any updates. If we make material changes to these Terms, we may provide additional notice, such as by sending you an email notification to the address associated with your account or by displaying a prominent notice on the Site.

If you do not agree to any updated Terms, you must immediately discontinue your use of the Services and, if applicable, close your account.

17. Electronic Communications

By using the Services or communicating with us via electronic means, you consent to receive communications from Via 313 electronically. We may communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

You may opt out of receiving non-essential promotional communications from us at any time by following the unsubscribe instructions included in such communications or by contacting us directly at [email protected].

18. Severability

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, unenforceable, or in conflict with any applicable law or regulation, that provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable, or if such modification is not possible, shall be severed and eliminated from these Terms. The remaining provisions of these Terms shall continue in full force and effect and shall be interpreted to give effect to the original intention of the parties to the greatest extent possible.

The invalidity or unenforceability of any particular provision of these Terms shall not affect the validity or enforceability of any other provision, and these Terms shall be construed in all respects as if such invalid or unenforceable provision were omitted.

19. Waiver

No failure or delay by Via 313 in exercising any right, power, or remedy under these Terms shall operate as a waiver of that right, power, or remedy. No single or partial exercise of any right, power, or remedy shall preclude any other or further exercise thereof or the exercise of any other right, power, or remedy. A waiver of any right or provision under these Terms will only be effective if it is in writing and signed by an authorized representative of Via 313.

20. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices, policies, or agreements published by Via 313 on the Site, constitute the entire agreement between you and Via 313 concerning the Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Services.

No oral statement, advertisement, or other representation shall modify or supplement the terms of this agreement unless reduced to writing and duly executed by authorized representatives of both parties.

21. Force Majeure

Via 313 shall not be liable for any failure or delay in the performance of its obligations under these Terms to the extent that such failure or delay is caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, fire, flood, earthquake, severe weather, war, terrorism, civil unrest, government actions, labor disputes, power outages, or failures of internet infrastructure or third-party service providers. In such circumstances, our obligations under these Terms shall be suspended for the duration of the force majeure event.

22. Compliance with Laws

You agree to use the Services in compliance with all applicable federal, state, and local laws and regulations. This includes but is not limited to:

• The Federal Trade Commission Act, 15 U.S.C. § 45, prohibiting unfair or deceptive acts or practices in commerce;
• The California Consumer Privacy Act (CCPA), Cal. Civ. Code § 1798.100 et seq., as amended by the California Privacy Rights Act (CPRA), where applicable;
• Applicable food safety laws and regulations administered by the U.S. Food and Drug Administration (FDA) and relevant state agencies;
• The Computer Fraud and Abuse Act (CFAA), 18 U.S.C. § 1030;
• The Electronic Communications Privacy Act (ECPA), 18 U.S.C. § 2510 et seq.;
• The CAN-SPAM Act, 15 U.S.C. § 7701 et seq., regarding commercial electronic mail.

23. Accessibility

Via 313 is committed to making our Site accessible to all users, including individuals with disabilities. We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 and applicable accessibility requirements under the Americans with Disabilities Act (ADA). If you experience difficulty accessing any portion of our Site, please contact us and we will make reasonable efforts to assist you.

24. Contact Information

If you have any questions, concerns, or inquiries regarding these Terms of Service or any aspect of our Services, please do not hesitate to contact us using the information below:

We will endeavor to respond to all inquiries within a reasonable timeframe. For urgent matters relating to food safety, allergies, or order emergencies, please contact us by email directly.